Cancellation Policy for lissymoco

At lissymoco, we strive to provide a seamless shopping experience for our customers. If you need to cancel your order, please review our Cancellation Policy below.

1. Cancellation Eligibility

You may cancel your order before shpping it. After this period, we begin processing and preparing your order for shipment, and cancellations may no longer be possible.

2. How to Cancel an Order

• To cancel your order, please follow these steps:
• Contact Us Promptly: Reach out to our customer service team at [insert contact email] or [insert contact phone number] as soon as possible.
• Provide Order Details: Include your order number and the reason for cancellation in your message.
• Confirmation: Once we receive your cancellation request, we will confirm the cancellation via email.

3. Refund Process

If your order is successfully canceled before shipping, we will process your refund within 7-14 business days. Refunds will be issued to the original payment method used at the time of purchase.

4. Orders in Processing or Shipped

If your order has already been processed or shipped before you contact us, it cannot be canceled.

7. Contact Us

For any questions regarding our Cancellation Policy or to request a cancellation, please contact our customer service team: lissymoco

• Email: info@lissymocos.com
• Phone: 022 49785968
• Address: Office 1603,Building B1, Atrium B,Rupa Solitaire, Millennium Business Park, Sec-1, Mahape, Navi Mumbai, Maharashtra - 400710

8. Policy Updates

We reserve the right to update this Returns and Refunds Policy at any time. Any changes will be posted on this page with an updated effective date.Thank you for choosing lissymoco! We appreciate your commitment to sustainable jewelry and look forward to serving you again in the future.